Posts Tagged ‘Veterans Administration’

Good Ideas Gone Wrong

November 4, 2015

Any idea can be carried too far. When that happens, good ideas become bad ideas. As examples, consider the Veterans Administration and the American public school system. Neither institution does what it’s expected to do. How did they go wrong? And are there lessons in why they’ve failed?

In both cases, the failure is caused by believing that government programs can be operated like a business. Eliminating waste in business makes the business more competitive. If carried too far, market influence will force a correction. But schools and the VA aren’t businesses and they aren’t subjected to market forces. Instead, they’re controlled by politics. Politicians invariably cut too much, because claiming they’ve eliminated ‘waste’ appeals to voters.

But what happens when you cut too much? You make the programs ineffective at doing what they’re supposed to do.

In both of these systems, the operating budget controls everything that’s done. The focus should be on the outcome, on what the institutions do, but invariably it’s on the budget. As a result, underfunded institutions don’t do what they’re supposed to do, educate students in the case of the public school system and provide for the needs of veterans through the VA.

Both institutions must select between two choices: provide a quality product to the few, thereby rejecting others, or provide substandard services to the many. We’re seeing that now. Our public education system does not educate students, the VA does not provide adequate, timely care for veterans. Uneducated students can’t successfully operate their own businesses. They lack the qualifications needed to work for others, and there are few good middle-class jobs anyway. This leads directly to high rates of criminal activity and huge prison populations. As for the VA, veterans die while waiting for care.

Testing in schools highlights the system failure, but does nothing to solve the problem. And Mr. Trump plans to ‘reorganize’ the VA if he’s elected. It’s funding, not organization, that’s the real problem.

We can do better. We must, if we expect the American nation to endure.

Advertisements